What are the core certifications ?
We currently have the following certificates, CE ,Soncap, BS, ISO9001 and SGS ROHS .
What are the key details that need to be confirmed for customized requirements ?
① Size specifications; ② Style and craftsmanship; ③ Functional requirements (such as smart door locks, fire prevention, sound insulation, and insulation levels); ④ Hardware accessories; ⑤ Packaging requirements
How to provide after-sales support ?
Provide tiered after-sales service: ① Short term after-sales service (such as installation guidance): Provide English installation instructions, video guidance, or remote assistance to solve installation problems; ② Long term after-sales service (such as parts replacement and repair): Reserve a certain amount of spare parts in advance, cooperate with local dealers or repair institutions, and provide localized after-sales service; ③ Attention: Clearly define the after-sales period (such as a one-year warranty), agree on the division of after-sales responsibilities, and keep records of after-sales communication.
